Async Interview Troubleshooting (Desktop)

All computers

  1. Make sure your camera/microphone is connected and the cable is not damaged
  1. Look for any camera/microphone indicator lights or toggle buttons around your computer and try pressing them

Microsoft Windows


  1. Open System Preferences
  1. Click Sound
  1. On the top of the window, click the Input tab
  1. Make sure the volume is set correctly and you can see activity on the indicator at the bottom of the window
  1. Open System Preferences
  1. Click Security & Privacy
  1. On the top, click the Privacy tab
  1. Verify that whichever browser is being used is ticked in the Camera and Microphone categories


  1. Click Safari in the menu bar
  1. Click Preferences
  1. On the top bar click Websites
  1. In the list, click camera and/or microphone
  1. Make sure Hussle isn’t set to Deny
  1. Make sure at the bottom, When visiting other websites is set to Ask or Allow


  1. Open the Hussle website
  1. On the top of the window, in the bar with the website’s address, check if there is a camera or microphone icon with a red x to the left, click it, and tick “Always allow”


  1. Click the button in the top right corner
  1. Press Settings
  1. Click Privacy & Security on the bar on the left side
  1. Scroll down to Permissions
  1. Open Microphone or Camera settings
  1. Make sure Block new requests asking to access your microphone is toggled off
  1. Make sure the Hussle website isn’t in the list with the status Block